• 1. How long does Mergepix take to deliver the products?

    Our products are generally printed within 48 hours of making the payment. We Deliver All India, which may take 3 to 5 business days to get Delivered.

  • 2. Are our photos safe with MergePix?

    Your privacy is the most important to us. We maintain transparency between our customers and Mergepix’s policy to respect privacy of our customers. We don’t use any of your pics for marketing or any other purpose. You can Delete your pics by deleting the projects you have created. Once deleted, you cannot retrieve the projects back.

  • 3. How long does it take to make a photo-album?

    • With our user-friendly MergePix design tool, you can easily make your personalized photobook or album in a jiffy!

    • If you need any tip. Please go to our youtube channel “ MergePix” , you can watch useful videos on, how to make a photobook, calendar, mug, frame etc.

    You just need to follow these simple steps:

    i.First Register, so that your project can be saved.

    ii.Select the size of your photobook

    iii.Select Type: Standard or Premium.

    iv.Press Design Now.

    v.Select the photos that you want to be printed in your photobook.

    vi.Drag and drop your selected images into your photobook.

    vii.Verify Your photobook , Add to Cart , Enter the Address and Make Payment.

    As soon as you make the payment, weship Your photobook within 48 hours.

  • 4. Can we add additional pages to our photobook?

    Yes, you can add additional pages. The photobook starts with 20 pages, you can add upto 100 pages in the increment of 2. Additional pages will be charged separately. The price of addition pages is mentioned in the photobook page.

  • 5. Is COD available with MergePix?

    We do not have the Cash on Delivery option available with us at this moment, but we accept all modes of online payment- credit and debit cards, e-wallets, net banking, UPI.

  • 6. Can we save our unfinished Project and complete it later?

    Yes, you can save your Project after you register at MergePix. Also You can open your saved projects after Logging Into MergePix.com at the top right under “ My Projects “.

  • 7. Does MergePix ship products to other countries?

    - No, At Present we ship only in Incredible India.

  • 8. Is there any guarantee on the quality of product?

    We have complete faith in our product as we try to serve our customers best. If there are any errors in printing, design or material, the amount will be fully-refunded or re-produced and shipped to you with no additional costs. We value our customers and serve them best so that they Live their precious Moments through our Products. See our Refund Policy for more details.

  • 9. What kind of paper do you use for photobooks?

    MergePix provides you with two variants for a photobook— standard and premium. For the standard version, we provide you with Glossy and Matte paper options, each printed on 125gsm non-tearable paper and for our premium variant, we provide 190gsm premium luster archival sheet.

  • 10. What is the size of photo/magic cups?

    - Our cups are made of ceramic and weighs 11oz. Basically the capacity of each cup is 325ml approximately.